Refund Policy
Domestic/US Orders
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it.
To start a return, you must contact us at: Sales@stealthports.com or use the contact form below. Please note that returns will need to be sent to the following address:
Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
International Orders
Customers outside of the United States have 14 days from delivery date to decide if they wish to have their order refunded. In order to receive a full product refund, the customer is responsible for shipping the order back to us in new condition. Shipping charges from original order will not be refunded.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund is approved. If approved, you’ll be automatically refunded on your original payment method within 48 hours. Please remember it can take some time for your bank or credit card company to process and post the refund.
Please Note:
- If you ordered the wrong item and request a refund, you will be responsible for shipping charges to return the item. Once item is received back, you will be refunded.
- If your order was not delivered to you and returned to us because you entered a wrong or incorrect address and you want us to reship the item, you will be responsible for shipping charges.